Refund Policy
Please review this policy before purchasing any Stackora subscription or service.
Before You Purchase
Users should review the platform, pricing, templates, features, and suitability before making payment.
Refund Eligibility
Once payment is completed and the website has been generated, refunds will not be provided simply because the user decides the website, template, design, or platform is not suitable.
Refunds may only be considered if:
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- A duplicate payment was made by mistake
- A technical issue prevents the purchased service from being delivered
- The issue cannot be resolved within a reasonable time
Requesting a Refund
Refund requests must be submitted to platform support with payment details and a clear explanation.
Refund Approval
Stackora reserves the right to approve or reject refund requests based on the situation.
Agent Commissions
Agent commissions may remain pending during the refund protection period. If a customer payment is refunded, the related commission may be cancelled.
